Privacy Policy

1. Information We Collect

We collect information you provide directly when creating an account, placing an order, or contacting support. This includes your name, email address, shipping address, and payment details. We also collect basic usage data such as pages visited and actions taken on our site.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your account and orders
• Provide customer support
• Improve our website and services
• Comply with legal obligations

3. Cookies & Tracking

We use essential cookies required for site functionality, such as authentication and cart state. We do not use non-essential cookies or tracking technologies without your explicit consent. We do not engage in browser fingerprinting or cross-site tracking.

4. Third-Party Services

We share information with third-party service providers only as necessary to operate our business:

• Stripe — payment processing. Stripe receives your payment information directly and is governed by their own privacy policy.
• Shipping carriers — name and address for order fulfillment.

We do not sell, rent, or trade your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data is transmitted over encrypted connections (TLS). Payment information is handled by PCI-compliant processors and is never stored on our servers.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained as required by applicable tax and commercial regulations.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you. To exercise any of these rights, please contact us through the support chat or email address listed on our contact page.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, please contact us through the support chat on our website or by emailing us at the address listed on our contact page.